Customer Service/Customer Support part time job/internship at Mumbai in Reliance Securities

Job Description

Job title: Customer Service/Customer Support part time job/internship at Mumbai in Reliance Securities

Company: Reliance Securities

Job description: About part time job/internshipReliance Securities is seeking a dynamic and enthusiastic customer service/customer support intern with excellent written and spoken English proficiency. If you have a passion for providing exceptional service and enjoy interacting with customers, this internship opportunity is for you!As a customer service/customer support intern, you will have the opportunity to contribute to our team by assisting with various tasks and responsibilities.Selected intern’s day-to-day responsibilities include:1. Engage with customers through multiple communication channels, such as phone calls and emails, to provide prompt and accurate responses to their inquiries
2. Assist customers with account setup, troubleshooting, and general information about our products and services
3. Maintain a high level of professionalism and ensure customer satisfaction by actively listening to their concerns and finding effective solutions
4. Collaborate with team members to resolve complex customer issues and escalate problems when necessary
5. Keep detailed and accurate records of customer interactions and transactions in our CRM system
6. Stay up-to-date with product knowledge, industry trends, and company policies to provide accurate information to customers
7. Identify opportunities for process improvements and suggest innovative ideas to enhance the overall customer experienceJoin our dynamic team and gain valuable experience in the financial services industry while honing your customer service skills. Apply now and embark on an exciting internship journey with Reliance Securities!Skill(s) requiredEnglish Proficiency (Spoken) English Proficiency (Written)Earn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for the part time job/internship2. can start the part time job/internship between 4th Sep’24 and 9th Oct’243. are available for duration of 6 months4. have relevant skills and interestsPerksCertificate Flexible work hours Informal dress code 5 days a weekNumber of openings4About Reliance SecuritiesReliance Securities, the broking & distribution arm of Reliance Capital, is one of India’s leading retail broking houses, providing customers with access to equities, derivatives, currency, IPOs, mutual funds, bonds, and corporate FDs amongst others. The large array of financial offerings helps customers fulfill their investment objectives on one platform.Activity on InternshalaHiring since January 20242 opportunities posted

Location: Mumbai, Maharashtra

Job date: Thu, 05 Sep 2024 22:58:36 GMT