Customer Service/Customer Support Internship in Agra at Agrawal Group Of Publications

Job Description

Job title: Customer Service/Customer Support Internship in Agra at Agrawal Group Of Publications

Company: Agrawal Group Of Publications

Job description: About the internshipSelected intern’s day-to-day responsibilities include:1. Resolve queries of teachers to validate their data as part of our specimen program.
2. Possess excellent product knowledge to enhance customer support.
3. Provide accurate, valid, and complete information by using the right methods/tools.
4. Keep records of customer interactions, process customer accounts, and file documents.
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Skill(s) requiredEnglish Proficiency (Spoken) English Proficiency (Written)Earn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 10th Sep’24 and 15th Oct’243. are available for duration of 6 months4. are from or open to relocate to Agra5. have relevant skills and interestsPerksCertificate Informal dress code Job offerNumber of openings10About Agrawal Group Of PublicationsAgrawal Group of Publications is a conglomerate of 3 companies: Educart (children’s books), Agrawal Publications (degree books), and Agrawal Examcart (competition books). Schoolcart, another one of our companies, provides high-quality printing solutions. We have operations throughout India. We are based in Agra, with our subsidiary branch office in New Delhi. We have a strong retail market in the above-mentioned fields in around 22 states. With the continuous development in the education sector and an exponential increase in colleges both in urban and rural areas, the company plans to further pitch up its marketing operations in its potential areas.We have started giving career opportunities to recent graduates and students and are providing a bright future and career path to newcomers.Activity on InternshalaHiring since September 20241 opportunity posted

Location: Agra, Uttar Pradesh

Job date: Sat, 14 Sep 2024 01:12:53 GMT