Customer Care(call center)Executive TRAINER-Chandigarh

Job Description

Job title: Customer Care(call center)Executive TRAINER-Chandigarh

Company: 2COMS

Job description: Job Description :2COMS is one of India’s leading organizations. It’s not just one brand but a group of companies delivering excellence in multiple fields. Established almost three decades ago, we have been serving as a Complete Human Supply Chain Management Group.JobsAcademy is a part of 2COMS Group and it is an award-winning skill development organization, recognized by the Ministry of Skill Development & Entrepreneurship, Government of India. Some of their core verticals include:· Skill development programs funded by the Government of India· Train, Hire and Deploy resources for the industry· Implement vocational training programs for high school students· Execute training programs funded by corporate CSRJobsAcademy is accredited to EC- Council, CompTIA, AWS re/Start, Future Skills Prime, Go Daddy, Cloud Credential Council, NSDC.It brings large-scale opportunities for technical trainers who have knowledge and skills in multiple technologies. This opportunity follows HTD program in which aspiring candidates are to be trained for MNCs. First We Hire, Then We Train and Finally Deploy the skilled technical professionals in the Tech-Giants. The HTD program from JobsAcademy is designed to give existing IT professionals the exposure and opportunity they need to break away from the conventional jobs and enter into highly targeted, and career-advancing roles.To know more about us. Please click below.2COMS –Jobs Academy –Position : Trainer – CCE ( Customer Care Executive )Domain- Skill DevelopmentLocation : ChandigarhSalary: NegotiableQualification & Experience : Any Diploma / Graduate with minimum 2-3 year as a CCE / CRM / ITES TrainerJob Description:Take care of End to end development of candidate over the subjectKeep record of daily class attendance & monitor class progressConduct theory & practice sessions along with field visitsSubmit all reports timely to center head and HOcommunicate timely with center manager and HOEffective delivery of training both theoretical and practical.Ensuring the 100% attendance of the batchEnsuring the optimum number of passing percentageTaking effective participation in placement.Guide mobilizers for the right candidate.RequirementsProfile of a desire candidate :Good Interpersonal Skills,Excellent communication and presentation skills.Knowledge and Ability to use different training methodologies alignedwith audience profilePresentable, Motivator and good leadership skillsGood people management and interpersonal skillsExtensive knowledge of learning principles and modern training techniquesAn ability to manage the full training cycleBenefitsFixed Salary + IncentivesIf interested, please apply with your updated resume​for more details Call Monali @7387440517 or forward cv @ monali.r@2coms.com​

Location: Chandigarh

Job date: Tue, 03 Sep 2024 01:16:02 GMT