Job title: Team Lead – Benefit Configuration – US Healthcare Domain


Job description: Team Lead – Benefit Configuration
Job Title : Team Lead (Benefit Configuration)
Experience : 10 to 15 years
Location : Chennai/Trivandrum/Kochi/Gurgaon
Notice Period : 30 days
Job Description :
We are seeking a seasoned Team Lead with a strong background in Benefit Configuration, specifically within the US Healthcare domain. The ideal candidate should have extensive experience in leading teams, a deep understanding of customer infrastructure, and expertise in quality control processes. Proficiency in Mainframe, WGS (Work Group Server), and WPD (Workstation Productivity Development) is essential.
Responsibilities :
– Team Leadership : Lead and mentor a team of Benefit Configuration professionals. Provide guidance and support to team members, fostering a collaborative and high-performance culture.
– Benefit Configuration Expertise : Utilize in-depth knowledge of Benefit Configuration processes in the US Healthcare domain. Oversee the configuration and implementation of benefit plans and updates.
– Customer Infrastructure Understanding : Work closely with customers to understand their infrastructure and configuration requirements. Collaborate with cross-functional teams to ensure seamless integration with customer systems.
– Quality Control Processes : Implement and maintain quality control processes for benefit configuration activities. Conduct regular audits to ensure accuracy and compliance with industry standards.
Technical Skills :
– Demonstrate proficiency in Mainframe, WGS (Work Group Server), and WPD (Workstation Productivity Development).
– Stay updated on technological advancements and recommend improvements to enhance efficiency.
– Process Optimization : Identify opportunities for process improvement and optimization within the benefit configuration workflow. Implement best practices to enhance overall efficiency and accuracy.
– Stakeholder Communication : Effectively communicate with internal and external stakeholders to gather requirements and provide updates. Address and resolve issues promptly, ensuring customer satisfaction.
– Training and Development : Conduct training sessions for team members to enhance their skills and keep them informed about industry trends. Facilitate continuous learning within the team.
Skills and Qualifications :
– Bachelor’s degree in a relevant field. 10-15 years of experience in Benefit Configuration, with a focus on US Healthcare.
– Proven experience in a leadership role, managing teams and projects.
– Strong understanding of customer infrastructure requirements.
– Expertise in quality control processes related to benefit configuration.
– Technical proficiency in Mainframe, WGS, and WPD.
– Excellent communication and interpersonal skills.
– Analytical mindset with problem-solving abilities.
Nice to Have :
– Certifications related to US Healthcare Benefit Configuration.
– Familiarity with industry-standard benefit administration systems.
– Previous experience working with health insurance providers.
– Knowledge of regulatory requirements in the US Healthcare domain.
If you are an experienced leader with a strong background in Benefit Configuration within the US Healthcare domain, we encourage you to apply. Join our team and play a key role in shaping the success of our Benefit Configuration processes and ensuring customer satisfaction.
Women-friendly workplace:
Maternity and Paternity Benefits

Location: Thiruvananthapuram, Kerala – Kochi, Kerala

Job date: Fri, 26 Jan 2024 23:05:53 GMT