Overview
Job title: Salesforce Administrator
Company: eProductivity Software
Job description: eProductivity Software is a leading global provider of industry-specific business and production software technology for the packaging and print industries. With offices and teams worldwide, including Bangalore, India, eProductivity Software’s integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With over thirty years dedicated to delivering best-in-class technology to the packaging and printing industries, it is the company’s deeply-held philosophy that eProductivity Software succeeds when its customers thrive. For more information, please visit www.epssw.com Job Description: As a Salesforce Administrator role at eProductivity software LLC ,you will play a pivotal role in maintaining, enhancing, and optimizing our Salesforce platform to meet the evolving needs of our organization. You will collaborate with various teams to gather and analyse business requirements, design solutions, and implement changes to drive efficiency and effectiveness within our Salesforce ecosystem. Key Responsibilities: Salesforce Administration: Perform day-to-day administration tasks, including user management, security settings, and data maintenance. Customize and configure Salesforce to align with business processes and requirements. Develop and maintain custom objects, fields, and record types. Create and manage reports, dashboards, and workflows. Troubleshoot and resolve issues, provide technical support to users. Business Analysis: Collaborate with business stakeholders to understand their requirements and pain points. Analyse and document business processes to identify areas for improvement and automation. Translate business needs into technical requirements and design Salesforce solutions. Conduct gap analysis to identify opportunities for process optimization. Prepare and deliver presentations to communicate findings and recommendations. Integration and Data Management: Work on data migration projects, ensuring data accuracy and integrity. Integrate Salesforce with other systems as needed. Monitor data quality and implement data cleansing processes. Training and Documentation: Provide training and support to end-users on Salesforce best practices. Create and maintain documentation for system configurations and processes. Continuous Improvement: Stay up to date with Salesforce updates and new features, recommending their implementation as relevant. Identify opportunities for ongoing system enhancements and optimizations. Qualifications: Bachelor’s degree in information technology, or related field. Salesforce Administrator (ADM 201 or equivalent) is required . Salesforce Platform Developer 1 certification is preferred. Proven experience as a Salesforce Administrator with at least 3 years of experience. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Knowledge of business process modelling and improvement methodologies. Ability to work independently and collaboratively in a team environment. Familiarity with project management principles is a plus. ePS – Empowering Packaging and Print
Location: Bangalore, Karnataka
Job date: Thu, 09 Nov 2023 08:18:35 GMT
