Job title: Patient Counsellor
Company: Vinsfertility Private Limited
Job description: Job Title: IVF Counselor Location: Vinsfertility, Plot No. 2, Sector -12, Ashirwad Chowk H L Galleria Building, Second Floor, Dwarka, New Delhi, Delhi, 110075 Type: Full-time, On-site About Vinsfertility: Vinsfertility is a leading fertility clinic offering a comprehensive range of treatments including IVF, Surrogacy, IUI, ICSI, Embryo Freezing, and fertility checkups. With branches across Cyprus, Kenya, USA, Prague, Ukraine, Kazakhstan, Greece, and Russia, we are committed to providing world-class fertility services to our patients. Role Overview: We are seeking a dedicated and compassionate IVF Counselor to join our team in New Delhi. The primary role of the IVF Counselor is to coordinate with patients undergoing fertility treatments, facilitate their journey through the treatment process, and manage their appointments and schedules. This role involves being the primary point of contact for patients, providing them with emotional support, and ensuring a smooth and organized treatment experience. Key Responsibilities: Coordinate and schedule appointments for patients undergoing fertility treatments. Provide emotional support and counseling to patients, helping them navigate through the treatment process. Act as a liaison between patients and healthcare providers, ensuring clear communication and understanding of treatment plans. Assist patients in understanding the medical processes and procedures involved in their treatment. Maintain patient records and ensure all necessary documentation is up-to-date and accurately filed. Collaborate with physicians, nurses, and other team members to provide a cohesive and supportive environment for patients. Address any concerns or queries patients may have regarding their treatment or appointments. Qualifications: Bachelor’s degree in Psychology, Counseling, or a related field. Proven experience in counseling, preferably in a healthcare or fertility clinic setting. Excellent communication and interpersonal skills, with a strong ability to empathize with patients. Knowledge of medical terminology, particularly in the field of fertility and reproductive health. Ability to handle emotionally sensitive situations with compassion and professionalism. Effective multitasking skills, with the ability to manage various patient-related tasks efficiently. Fluency in English and Hindi; additional language skills are advantageous. Join Us: At Vinsfertility, we are passionate about helping individuals and couples achieve their dream of parenthood. If you are a motivated individual who wants to make a significant impact in the lives of those struggling with fertility issues, we would love to hear from you.
Job date: Thu, 25 Jan 2024 23:36:25 GMT