Overview


Job title: Operations & Controls Lead

Company: Barclays

Job description: Job Title: Operations & Controls Lead Location: Noida About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Take ownership for managing risk and strengthening controls in relation to the work you do. Working Flexibly We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs Hybrid Working Structured hybrid role: At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Introduction Oversight and management of the Par and distressed loan trade settlement, management of controls and key risk indicators, delivery against SLAs, managing volume with team planning, quality assurance and task completeness. What will you be doing . Oversight and management of the Par and distressed Loan Settlements and Servicing Team including: o Ensure timely and accurate settlement of all trades. o Ensure timely execution of life cycle notifications from Agent Banks with respect to agreed terms of facilities, including: drawdowns, repayments, rollovers, wire transfers, treasury funding and investigations. o Working closely with the US closing Team to ensure any handoffs are smooth and no gaps o Ensure remediation of FOBO and P&L cash settlement breaks on trades and work with key stakeholders to maintain the integrity of Trading Desk’s P&L. . Oversee all KRIs – setting targets and ensuring resolution to high standards . Develop and exercise business plans, policies and procedures, and lead projects, offer innovative solutions, process improvements and cost saving opportunities . Responsible for ensuring all activity is conducted in accordance with policy, procedure and appropriate controls . Identify process or procedural improvements within the organisation with both internal and external partners to create efficiencies. Must be versatile and demonstrate the ability to drive and resolve escalations while ensuring all stakeholders are satisfied . Strong understanding of the industry and business standards and practices of Loan Operations. Familiar with industry trends and market conditions . Appropriately articulate and assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Barclays, its clients and our stakeholders What we’re looking for: . Experience working within a loan trading/loan settlements process . Experience of people management and leading a team . Strong understanding of the loans business including distressed loans . Experience with accounting and reconciliation a plus Skills that will help you in the role: . Competent at handling demanding relationships with business units and clients . Must think independently and resolve potential issues for future processing while being able to work in a team environment . Utilises advanced communication, interpersonal and diplomacy skills to interact with colleagues, management and internal/external clients, in order to exchange potentially complex/sensitive information in a concise and logical way . Familiarity with IT systems across the Lending ecosystem including Intellimatch, Delphi, ACBS, LoanIQ, GBS and any other appropriate platforms / applications. Where will you be working Noida Be More at Barclays At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them. Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive. Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

Location: Delhi

Job date: Mon, 25 Mar 2024 23:23:40 GMT