Overview

Job title: Gigmo Solutions – Manager – Internal Operations (5-12 yrs)

Company: Gigmo Solutions Pvt Ltd

Job description: Manager – Internal OperationsABOUT US :Gigmo Solutions Pvt. Ltd is a fast-growing organization with global experience, having presence in several countries in the Americas, Europe, Africa, and Asia. Expertise in Spanish, Portuguese, French, Italian, German, and global English. Gigmos aims to transform customer support domain by leveraging curated Gig workforce across the globe and using cutting edge AI technologies for increased support efficiency at reduced cost and enhanced flexibility. We are Microsoft Partner in providing technical support.LinkedIn: https://www.linkedin.com/company/14543064Hardware Pre-requisites: – laptop (8gb RAM), windows 10, internet speed- 30 MBPSFor more details, please click the link below.Designation- Manager- Internal OperationsLocation- Gurgaon- Sec 54, Haryana, work from officeRole and Responsibilities:– This is an excellent opportunity for people in mid-management aspiring to grow their horizons and increase their overall exposure to various management challenges that a fast-growing company faces.– Only Technology and Data savvy Individuals with excellent written and verbal communication may apply.Role and Responsibilities:1. Work closely with the team and the senior support roles across the business to develop and maintain effective communication, administration of systems, share good practices and ensure that processes are completed on time2. Provide support and direction to staff, and decides on the improvement strategies3. Develop, embed and manage efficient business processes to ensure the effective running of the internal operations4. Ensure queries and issues from the Gigworker community worldwide are addressed to appropriate closure5. Supervise the team of business support staffSkills Required:1. Comfortable in reading and interpreting complex data reports and dashboards2. Excellent written and verbal communication skills3. People management, internal/external stakeholder management and supervisory skills4. Fluent and fast in using online productivity tools e.g. MS teams, Outlooks, MS Excel, MS PowerPoint, MS Word.

Location: Delhi – Gurgaon, Haryana

Job date: Thu, 08 Feb 2024 06:09:47 GMT